客戶評價
由實住客人提供的真實點評
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Helpful staff, clean room and delicious breakfast options along with a fantastic view from our room.
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Everything was clean, everyone was friendly and welcoming. Staff was always helpful, rooms were maintained clean everyday, environment and ambience were great.
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Our room was clean, location was great & staff was very friendly. We also loved the rooftop bar!
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As many reviews mention, the rooms here are extremely small—even for NYC. Ours felt like a cruise ship cabin, with the bed wedged sideways against the window. Getting in and out was awkward, and late-night bathroom trips definitely woke my partner.
Small rooms can work if designed well, but this one wasn’t. Storage was severely lacking: not enough space for two carry-ons and backpacks, too few hangers, only one drawer, and no shelves in the “bathroom” or shower. My partner even used the safe as extra storage.
The biggest issue was the bathroom itself—a frosted plexiglass pod with no fan and zero real privacy. We travel often and don’t mind sharing space, but this setup was… unique. I was grateful for my white-noise machine.
There was also no in-room iron or steamer. The front desk sent me to “Iron Heaven” on the fourth floor—a tiny closet with one ironing board. Pretty inconvenient for a hotel at this price.
No coffee maker, no water, and not even cups in the room. The café downstairs sells basic drip coffee for $8, which really should’ve been complimentary in-room.
The room is controlled entirely by an iPad—lights, blinds, TV—which sounds cool but was laggy and glitchy. More than once, pressing one button triggered something completely different.
Location-wise, it’s not unsafe, but it’s also not a premium spot that justifies the rates.
Overall, with the design flaws and inconveniences, this stay was a 3-star experience at best.
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Room was clean, staff was very friendly. The morning buffet is a great option to start your morning! Would stay here again.
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The room was a little too hot and the climate control took a while to cool down. Also, there were no cups for water in the room. Otherwise great.
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Awesome location and view. Average service. No coffee provided (in room or in lobby - for purchase only). Wasn't a big fan of the perfume used.
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Really nice hotel in a convenient location. Walkable and good transfer options. Good breakfast. Only negative would be the gym is so small, 2 people in there the same time seems crowded.
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Had an issue with heating and water in showers and talked to staff and had room switched easily and a cup of coffee offered to relieve stress. Staff is incredibly friendly and helpful. Would stay at CitizenM everywhere it’s available. Bed and pillows so comfy too.
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Wonderful hotel
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紐約包沃里世民酒店預訂電話：+8620-86009099
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其他咨詢：+1-212-3727274 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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紐約包沃里世民酒店地址：紐約州 · 紐約 · 東城 · 189 Bowery
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